Founded on January 7, 1991, by Mel Hall and Jim Campbell, Bass Computers began as a 2 person company operating in a 100 square foot office. With the loyalty of our customers and the dedication of our team, Bass Computers has greatly expanded throughout the past two decades. Twenty-two years later, our 80+ employees now perform many services in a 56,000 square foot facility. Our facility is R2:2008, ISO 14001:2004, and OHSAS 18001:2007 certified.
Bass Computers focuses on providing a positive experience for all of our customers. Our well-trained sales staff and highly-skilled technical team ensure that customers receive the products and support they need and deserve.
And while our commitment to customer satisfaction has remained constant over the years, many other things have changed at Bass Computers. In addition to distribution of computer components, we now offer many other quality products and services.
In 2003, Bass Computers launched our BCI line of computers, servers, and security products. The systems are built at our facility and have a 3 year warranty, giving customers the opportunity to custom-design systems to their specifications. BCI products are quality solutions at competitive prices designed for any application.
Our experience in technology and our new product line paved the way for the creation of our security department. As the security industry continued to grow, Bass Computers began working with many camera and system manufacturers to offer a variety of CCTV products to our customers. In 2011, we began offering our own video management software compatible with most cameras called the BCIVMS.
Recognizing that as technology changes, a sustainable solution is necessary for the obsolete equipment, Bass Computers also invested in the IT asset disposal market in 2007. Bass Computers recycles and refurbishes electronics in an environmentally responsible and secure manner, including servers, notebooks, cables, desktops, electronic parts, memory, hard drives and much more. Our team works with organizations to design a comprehensive solution that maximizes an organizations’ return on its IT investment.
We also realize that a great deal of the equipment we pick-up still holds value. Instead of de-manufacturing working equipment, our technicians clean, test, refurbish, and repackage the electronics for resale. Refurbished equipment is a great alternative for our customers to purchase quality technology for 30%-50% less than new equipment. As a Microsoft Authorized Refurbisher, Bass Computers takes pre-owned computers, notebooks, and servers, refurbishes them, and installs genuine Microsoft® software.
In an exciting beginning to 2012, Bass Computers acquired a hard drive shredder! With the vast amount of sensitive information stored on systems today, customers expressed a need for complete destruction of hard drives. We answered and are now excited to be able to provide this secure service to our customers.
Besides providing quality products and services, Bass Computers continues to offer exciting events and promotions for the benefit of our customers. The Bass BBQ is a staple of the Bass experience and continues to be a successful event for our employees, customers, and vendors. We hosted the first Bass BBQ in 1995 for over 100 of our good customers. Many years later, we consistently host almost 1000 people, helping to connect our customers with our vendors. In between the Bi-Annual BBQs, we host webinars presented by our vendors discussing product launches, as well as current and future product.
At Bass Computers, we are committed to helping our customers grow their business. We know how important our customers are. When they succeed, we succeed. That is why we are continuously exploring new avenues and activities for the benefit of all of our customers.
Bass Computers has evolved in many ways over the years, but our customers have always come first. That’s why after 22 years, we are still “hooked on customer satisfaction.”